Travel, Tour & Hotels Industry Sub Categories123
Hotels & Resorts
Travel, Tour & Hotels CRM Business Benefits123
- Increase Business Profitability
- Lead Conversions
- Telecaller Productivity
- Sales Conversions
- ROI on Marketing Spending
- Rewards for Top Performers
- Reduce Expenses & Losses
- Lead Leakage
- Missed Sales Followups
- Efforts on Non-Priority Leads
- Wasteful Marketing Expenses
- Incentives on low performers
Travel, Tour & Hotel CRM Software Highlights
Automatically capture leads from Lead Portals like bookings,makemytrip, Missed Calls, Website, Facebook, Google, etc
Travel, Tour & Hotels Business Specific Lead screen to capture customer interest in product, income profile, risk profile along with status & remarks.
Sales Opportunities & Forecasting
Manage customer opportunities & send proposals with opportunity values, expected date & pending payments. Attach agreements & Documents.
Product/Services Master to maintain product information such as product name, type, description, rates.
Site Visits, Sales Calls
Plan, Assign & Track outcome of site visits. Daily report on Site visits along with mobile GPS location, status and remarks.
Measure telecaller performance by tracking new calls per day, follow up calls, sales visits/meetings fixed, conversions, etc
Business Associate/Partner Master
Maintain Business Associate/Partner Master with contact details, commission's details. Track leads till bookings against specific partners.
Send automated, manual SMS, Email communications. Send personalized birthday, anniversary wishes to customers.
Upselling & Cross Selling
Up sell & Cross Sell other related service such as Hotel Booking, Bus Booking, & Local Travel Arrangements.